You can contact us through the following channels:

- Via our live chat (within our opening hours)
- Send us a message via social media (Facebook and Instagram)
- Via the contact form on our website contact page
- By email: customerservice@mostwantedluxury.com

Our customer service is open from Monday to Friday from 9:00 AM to 5:00 PM

Unfortunately we don't have a store, but you can shop with us online 24/7!

Whether an item comes back into stock varies per item. Would you like to be notified when an item is back in stock? Then sign up for our restock notification. To do this, go to the sold-out item and enter your e-mail address. As soon as the item has been restocked, you will receive an e-mail.

We understand very well that you want to receive your order as quickly as possible. Orders placed on workdays before 4:00 PM will be shipped the same day. In most cases you will receive your order the next day! Orders placed on Saturday and Sunday will be shipped on Monday. The delivery times are an indication, we cannot guarantee the delivery time.

After placing your order it is not It is more possible to change or cancel your order because our warehouse processes your order immediately.

As soon as you have received a confirmation email from us regarding the receipt of your return shipment, we aim to process and refund your return within 14 days.

Yes, of course, sale items can also be returned.

Our customer service strives to always answer your message within 2 working days. Our customer service is closed on weekends.

During busy periods it may take longer before you receive a confirmation from us. This can sometimes also end up in your spam inbox. Have you not received confirmation after two hours, but the payment was successful? Please contact our customer service and they will be happy to take a look with you.

It is possible that your return has not yet been processed within Billink's payment term. We therefore advise you to always report a return shipment to Billink, so that they are aware of this and can temporarily pause the invoice. This will prevent any additional costs that may be charged if payment is not made on time. 

You can also choose to pay the entire invoice. As soon as the return has been processed, the excess amount will be refunded to your account.